Right of withdrawal

Cancellation policy for a contract for the delivery of digital content that is not delivered on a physical data carrier

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the
Carrier is or has taken possession of the last goods. To exercise your right of withdrawal, you must inform us (Juwelier Kopp OHG, Hauptstr. 22, 89522 Heidenheim/Brenz, Hansjörg Kopp // Tel.: +49 (0) 7321 - 22167, info@juwelierkoppshop.de) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you
have returned the goods, whichever is earlier.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

– To [Insert: name/company, address, email address and, if available, fax number]:

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

—————————————

(*) Delete as appropriate.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of digital content which is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely if we have only begun to execute the contract after you have given your express consent and simultaneously confirmed your knowledge that you will lose your right of withdrawal upon our commencement of contract fulfillment. We point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.